Privacy Policy

At The Belsfield Hotel, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or stay at our hotel.

1. Information We Collect

We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, payment information, and any other information you provide when making a reservation or contacting us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your reservations.
• To communicate with you regarding your bookings or inquiries.
• To improve our services and website functionality.
• To send you marketing communications (with your consent).

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our hotel and website (e.g., payment processors, booking platforms).
• Legal authorities if required by law or to protect our rights.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Withdraw consent for marketing communications at any time.
• Request deletion of your personal data, subject to certain exceptions.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Address: Kendal Rd, Bowness-on-Windermere, Windermere LA23 3EL, United Kingdom